From setup and commissioning to preventative maintenance and nationwide engineering support, we keep your battery system performing its best.
Getting a Hussh Pod on site is only the beginning. Correct setup, professional commissioning and ongoing maintenance all play an important role in maximising performance, reliability and system life.
Our inhouse and nationwide field engineering teams supports Hussh Pods throughout their deployment from initial commissioning (if required) and technical assistance to planned servicing, maintenance, upgrades and rapid-response support when it’s needed.
Largest Inhouse Team of BESS Experts in the UK
24/7 Nationwide Engineer Support
<4 Hour Nationwide Engineer Response
80% Technical Enquiries Resolved via Phone
Our team of BESS experts cover a range of support and maintenance needs for our customers.
To ensure your Hussh Pod is correctly positioned, connected and configured around the requirements of your application.
Expert technical assistance to keep your Hussh Pod operating effectively throughout its deployment.
Regular servicing and preventative maintenance to maximise reliability, performance and asset life.
If an issue needs hands-on support, our nationwide field engineers are ready to respond.
Our support team protects your investment and maximises performance.
When you need support, you’re not relying on a generic equipment engineer or waiting for answers from an overseas manufacturer.
Our field engineers are backed by the same PSS expertise that designs, manufactures, tests and monitors Hussh Pods. That connection gives our teams a deep understanding of how the system should operate and direct access to the technical expertise needed to resolve issues quickly.
Our nationwide field engineering team provides specialist BESS expertise across the UK, backed by technical support and remote diagnostics from our Nottinghamshire HQ.
Over 80% of technical enquiries are resolved remotely but when hands-on support is required, our field engineers provide nationwide coverage with 24/7 availability and a four-hour enquiry response capability.
We purpose-engineer Hussh Pods with a modular design, allowing key components to be accessed and replaced quickly for planned maintenance, upgrades or when a replacement is required, minimising disruption and keeping systems performing at their best.
And because we manufacture here in the UK, we hold critical spare parts at our Nottinghamshire facility. That means fewer overseas supply chain dependencies and faster resolution when parts or maintenance are required.
Real-time monitoring telemetry for over 1,000 Hussh Pods at any one time gives our technical teams the data to not only demonstrate performance but also help identify issues and provide first level support without always needing an engineer on site.
Speak to one of our expert team to discuss your commercial projects and objectives.
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